New and Current Patients

How to Become a Patient

To become a new patient and learn about the steps to register,
please call our Main Office at 970-668-4040 and tell them you are a “new patient.”

Patient Forms in English Click to complete

Ways to Cover Your Visit

Uninsured

Elevated Community Health fees are accrued based on the care you receive. The staff at Elevated Community Health will do the best they can to provide you with a cost estimate. You are required to pay the entire bill at the end of each visit. If needed, you will be offered a payment plan.

If you are uninsured or unsure whether you can afford the cost of care, please refer to our Sliding Fee Scale program below.

Sliding Fee Scale (Care Card)

How to Apply for an ECH Care Card (Sliding Fee Scale Program)

If you are uninsured or concerned about covering the cost of care, you may qualify for discounted services through our ECH Care Card (Sliding Fee Scale) program. To be eligible, you must complete a short application and go through a formal screening process. We recommend completing this process before you need services, as it takes time to review and process your information.

Steps to Apply:

1. Call us at 970-668-4040 and let the staff know you’re interested in applying for the Care Card.
2. Complete the application forms:

3. Submit your completed application and required documents by dropping them off or emailing them to our office. Our Eligibility Coordinator will review your information. If you qualify, you’ll be placed on our Sliding Fee Scale and issued an ECH Care Card.

Payment Information:

  • Your co-pay (based on your Care Card level) is due at check-in for each appointment.
  • Any additional fees not covered by the Care Card are due at the end of your visit.
  • If needed, we’re happy to work with you on a payment plan.

Prefer to Meet In Person?

You can schedule a meeting with our Eligibility Coordinator by calling 970-668-4040. Please arrive 15 minutes early and bring all completed forms and supporting documentation.
Urgent Needs:

If you are very ill and have not yet completed the Care Card process, please inform our front desk. We’ll do everything we can to ensure you receive the care you need.

Elevated Essentials (prepaid membership)

Pick the service you need, Primary Care, Dental, Behavioral Health or the Baby Plan, then choose a 3, 6, or 12-month prepaid plan. Each plan includes a set number of visits; after that, you’ll have a simple $70 copay per extra visit or additional discounts from 20%-30% for Dental services. Bundle Primary Care + Dental for extra savings.

Who it’s for

  • Uninsured and those who do not qualify for the Care Card, Medicaid, Medicare, or a Medicare Advantage plan.
  • Families who want predictable costs
  • Local employers covering staff care

How it works

  • Pick a 3, 6, or 12 month term (only 6 and 12 months available for plans with Dental included)
  • Visits included per plan; extra visits for Primary care and Behavioral health are a flat, no-surprise cost
  • Ask about Primary Care + Dental bundles

Good to know

  • Not for patients with Medicaid or CHP+
  • If you may qualify for our ECH Care Card (Sliding Fee Scale), that program could be a better fit
  • You can still switch to the Care Card later if eligible

Start your enrollment here. 

Private Insurance

We are in-network with many carriers. However, you should also check with your insurance to confirm that we are an in-network provider.

We submit your in-network claims to your insurance company for the care you receive. Co-pay is due at the time of service.

In-network insurance:

AETNA PPO
Anthem/Blue Cross Blue Shield
Cigna
Cofinity
Humana
Lucent Health
Medicaid/CHP+
Medicare
Multiplan/PHCS
PNOA (Providers Network of America)
Rocky Mountain Health Plans (RMHP)
UHC PPO/UMR
Veterans/TriWest

If your insurance carrier is not in-network, we cannot directly bill your insurance. You will need to pay the out-of-network cost to receive service with us.

Co-pays are collected at the time of service. We will submit your claim to your insurance company. You will receive a billing statement for any remaining fees not covered by insurance.

Settlement of your bill is required within 30 days of the statement date. If you receive services that are not covered, you will be informed of the cost of the service, and payment will be expected at the time of service.

Medicaid and CHP+

Need to enroll in Medicaid? Apply Here

When you make an appointment, let us know that you have Medicaid, CHP+ or Medicare. Bring your cards with you to your appointment.

Any copays or fees required by Medicaid or CHP+ will be collected at the time of service. If you receive services that are not covered, you will be informed of the cost of the service, and payment will be expected at the time of service.

Need help applying? Contact our partners at PointCare at 970-372-4908

Medicare

When you make an appointment, let us know that you have Medicare. Bring your Medicare card with you to your appointment.

Any copays or fees required by Medicare will be collected at the time of service. Your signed acknowledgment of an Advanced Benficiary Notice (ABN) is required, confirming that you will pay for all services not covered by Medicare. If you receive a non-covered service, you will be informed that these services are not covered, and will be patient responsibility.

Dental Insurance

We are in-network with many dental insurance plans and you will be charged for services according to your individual plan. If you do not have dental insurance and have a current ECH Care Card, you will be charged according to the Sliding Fee Scale. If you have an out of network insurance plan, we will courtesy bill your insurance. We can also offer you a recurring payment plan.

We accept the following dental insurance:

  • Aetna
  • Anthem
  • Cigna
  • Dentaquest
  • Dentemax
  • Guardian
  • Humana
  • Medicaid
  • UHC
Senior Dental Program

We are a provider of the Colorado Dental Health Program for Low Income Seniors. This program provides access to dental care to individuals age 60 and over who are not eligible for dental services under any other dental health care program, such as Health First Colorado (Colorado’s Medicaid Program). Our eligibility staff will screen you for eligibility for this program. As funds for this program are limited, eligibility does not guarantee coverage.
Online Application – English

Paper Application – English

Online Application – Spanish

Paper Application – Spanish

Billing Policy Notice

Patients are responsible for timely payment of balances not covered by insurance or assistance programs.

We understand that healthcare costs can be a challenge, and we’re here to help. Elevated Community Health offers a Patient Assistance Fund for those who qualify, and we can also connect you with trusted community partners, such as FIRC, for additional support with medical expenses. If these services would be helpful, please contact our office.

If a balance remains unpaid after four consecutive months of nonpayment, the account may be referred to a collections agency.

The Patient Assistance Fund (PAF) helps Elevated Community Health patients pay for health care costs not covered by insurance. This ensures all patients can access care, regardless of their financial situation. To apply, complete a Patient Assistance Fund application at an office location or submit the application electronically. Reach out to PAF@staging.elevatedch.org if you have any questions.

We are a provider of the Colorado Dental Health Program for Low Income Seniors. This program provides access to dental care to individuals age 60 and over who are not eligible for dental services under any other dental health care program, such as Health First Colorado (Colorado’s Medicaid Program). Our eligibility staff will screen you for eligibility for this program. As funds for this program are limited, eligibility does not guarantee coverage.

Pricing Transparency

Elevated Community Health is committed to providing transparent pricing so patients can make informed decisions. Please use the estimated pricing as a guide, but understand that costs may vary. Regardless, if you are uninsured or under-insured, you will not be denied care unless you have pending delinquent bills for previous services.

Colorado Law requires us to post the full-fee price for the 15 most common services we provide. We cannot guarantee the accuracy of the pricing provided on the website. A final bill for services may be different. Elevated Community Health is not liable for the cost in service differences.

NOTE: These are not necessarily the actual prices you will end up paying.

Payments listed are estimated gross charges – the full price before any insurance or sliding fee scales are applied. Whereas prices are the same for all patients, final charges will vary depending on negotiated health insurance provider costs, individual insurance plans, and patient’s benefit plan.

Cost of common procedures

Release of Records

You have the right to review your health records with your provider. Complete the Patient Registration Packet and give it to our front desk or fax it to 970-668-9242. Your provider will review your request and contact you.

Authorization for Use and Disclosure of Medical Records (Release of Records)

Download

Autorización para el uso y Divulgación de Registros de Salud Mental (Divulgación de Registros de Salud Mental)

Download

You have a right to review your medical records with a provider’s review. If you have concerns, please review the below privacy notices.
NOTICE OF PRIVACY PRACTICES – English.
NOTICE OF PRIVACY – Spanish

You can also review the United States Health Resources and Services Administration (HRSA) policy on the HRSA Privacy Rule.

If you have questions about medical records, please call us.

970-668-4040